Return & Refund Policy

Eligibility

• Contact us within 7 calendar days of delivery.
• Include your order details, the item concerned and the reason for the request.
• Our team will confirm the next steps before a return or exchange is processed.

Condition of the product

Items should be returned in the condition required under the applicable return approval. Products that have been used, washed or materially altered may not qualify. Customized or specially made items may have different eligibility.

Replacements & refunds

Approved refunds or exchanges are handled after the returned item is received and reviewed. The final resolution depends on the condition of the item and the applicable order terms.